• Welcome to the

    Town of Shelby

  • A Great Place

    to Build Your Business!

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Quick Access

Dog Portal Water Bill Pay Tax Portal

Summer hours:
Monday-Thursday 8:30 AM – 4:00 PM
Friday 8:30-noon

The Clerks office will be closed on Thursday July 24 and Friday 25.  Please use drop box for payments. 

EFFECTIVE May 1, 2025, there will be a $5.00 reprinting fee to reprint your water bill.  It has become costly and time consuming to reprint water bills.  To avoid this fee, please bring the full bill in when paying and we can stamp your part.  Thank you.  

WNY Energy

Build your business in
the Town of Shelby

The Town, based in Orleans County, is the perfect place to start, move or grow your business. The 46.3 square miles of land enables the Town of Shelby to support both large and small businesses and allow both to prosper together.

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Updates & News

Previous Town Notices

Meet New Leaf Energy

July 15, 2025/by Web Editor

2024 Audit

July 14, 2025/by Web Editor

Water Hook Up Instructions

April 12, 2023/by ShelbyEdit

Upcoming Events

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Town Hall Information

General Inquiries:

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Hours:

Daily: 8:30 AM – 4:00 PM

Summer hours starting May 23 – Sept. 5
Mon.-Thurs. 8:30 AM-4:00 PM
Fri.-8:30 PM-12:00 PM

Extensions

Phone: (585)798-3120

x1: Court
x2: Town Clerk/Tax collector
x4: Water Clerk
x5: Highway Dept
x6: Confidential Secretary
x7: Zoning
x8: Supervisor

Fax: 585-798-1108

Town Location:

The Town of Shelby is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 FREE to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at .